Troubleshooting
09/09/16
There are no specific firewall setting or port settings required for CONXTD.
Fri, 9 Sep, 2016 at 10:22 AM
If you are not receiving push notifications follow the steps below.
1. Ensure you have the iOS app downloaded and have logged into y...
Wed, 9 Nov, 2016 at 2:55 PM
Accessing CONXTD To login on desktop browser please go to conxtd.com and click login. On iOS or Android, please download the app from the relevant app store...
Wed, 2 Aug, 2017 at 3:53 PM
Article aimed at Installers This article refers to a problem where the alarm detail or the SIA description from the panel does not appear in with the al...
Thu, 5 Jan, 2017 at 11:56 AM
If you are receiving multiple notifications for the same alarm, it is likely that you have notifications enabled for All Events along with other Event bundl...
Thu, 11 May, 2017 at 10:27 AM
To manage the mobile data usage of CONXTD, use any of the following options. Please note, for optimum app experience we recommend keeping all of these optio...
Thu, 29 Jun, 2017 at 9:52 AM
The following options can be used to reduce the amount of mobile data the CONXTD app uses. These options are for iOS, but similar options should be availabl...
Wed, 2 Aug, 2017 at 4:41 PM
If you have been experiencing stability issues with CONXTD and any specific features. Follow the instructions below to clear the app cache and ensure you ar...
Mon, 20 Aug, 2018 at 1:59 PM